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Return & Refund

Refund can be processed in case of return or cancellation. For your convenience, we offer different refund options for you to choose from, basing on your payment method at the time of purchase.

We will update you via email once your refund has been initiated. You will be able to see the credited amount on your statement as per the lead time listed in the table below for each of the refund channels.

If the refund does not arrive after the next two months’ statements, please contact your issuing bank or party directly for support.

Payment Method (at the time of purchase) Refund Method Bringsbrand processing time (after return has been evaluated/cancellation has been done) Bank processing Time (after refund has been processed by Bringsbrand)
Credit card/Debit card Credit card 1 - 3 working days 5 - 15 working days (depending on your bank)
Paypal Paypal 1 - 3 working days None


Note: Processing time will be the same as bank transfer method.

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